BIG PERSONALITY. LITTLE CHARMS.
charm & wag.Find their charm ↗

CHARM & WAG / INFORMATION

Questions & help

What is included?

One Charmed I’m Sure collar from LuckyPennyJo, made to size, with a curated charm set and three additional custom charms handpicked by the maker.

How are the three custom charms chosen?

Share details such as a gotcha date, zodiac sign, initial or favourite things. The maker uses those notes to handpick three extra charms. There is no fixed charm-selection menu.

How do I measure?

Use a soft tape around the largest part of the head, usually in front of the ears and under the jaw. This is a slip-on style, so measure the point it needs to pass over. Include the measurement and its unit.

Do I choose a standard size?

This design is made to size using the head measurement. There is no small, medium or large size menu. Follow the measuring illustration rather than relying on the dog’s usual neck-collar size.

Can I select the exact pictured colour and charms?

The photos show examples of personalised collars. They illustrate the style and the range of charm arrangements. The maker handpicks custom charms from your notes; exact pictured combinations are not a fixed selection menu.

Can I attach a lead?

Treat this as a decorative accessory and use a separate suitable collar or harness for a lead. Supervise wear, inspect the parts and remove it if the dog chews or catches the charms.

What materials are listed?

The maker lists biothane, biothane cord, brass, chain, charms and buckle among the product materials. The photos show the overall design and finish.

What are the return terms?

The LuckyPennyJo product card lists returns and exchanges within 30 days. The buyer pays return postage and is responsible for loss in value if the item is not returned in its original condition.

Measuring for the slip-on design

Measure the largest part of the head in front of the ears and under the jaw. Use a soft tape and include the unit. If choosing more than one collar, put each additional head measurement in the notes.

Adding a little personality

Share an initial, favourite things, zodiac sign or gotcha date if you would like to guide the maker’s three custom charm choices. Notes are optional and limited to 256 characters.

Reviewing your choice

Quantity counts collars. Every unit is C$79.54. Return to the product page to adjust the quantity and review the product photos and measuring illustration.